Red Robin Gourmet Burgers

Service was not the best. When my wife and I arrived there were about 10 people waiting to be seated and about 16 empty tables. It took about 20 minutes for us to get seated. Once we were seated the waitress was there promptly to take our order. But we had to wait 20 minutes for our food to come, and when it came our soup was cold. The waitress did take it back and bought us some hot soup. We have eaten here before and never encountered such bad service in the past. I think everyone was having a bad day. I will give them chance because their food is good.

Never coming here again! Ordered onion rings you couldn’t even eat them they were falling apart asked for new one n all they did was refry the ones I sent back extra greasy. I ordered well done burgers instead I got pink ones! At this point I was just aggravated didn’t want to wait longer. Bathrooms dirty, paper towels over flowing.

The Chocolate milk shakes were delicious. I ordered the salmon sandwich. Overall it was okay. I mentioned to the new manager there was too much bread for size of the filet. I thought our server did a good job.